1. Data Controller
DentonBrook Pte Ltd ("DentonBrook," "we," "us") is the data controller responsible for the processing of personal data collected through this website (dentonbrook.com). Our registered address is 38 Purvis Street, #02-01, Singapore 188613. UEN: 202345678K.
2. Personal Data Collected
When you submit the contact form on this website, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Message content
We do not collect personal data automatically beyond standard web server logs (IP address, browser type, access time), which are retained for a maximum of 90 days for security and diagnostic purposes.
3. Cookies
This website uses a single functional cookie to record your cookie consent preference. This cookie is stored locally in your browser and does not transmit data to external servers. No third-party tracking cookies, analytics cookies, or advertising cookies are used on this website.
You may accept or reject cookies when prompted. Your preference is stored in your browser's local storage and can be cleared at any time through your browser settings.
4. Purpose of Data Collection
Personal data submitted through the contact form is used solely to respond to your inquiry. We do not use this data for marketing purposes, sell it to third parties, or share it with external organisations except as required by Singapore law.
5. Data Retention
Contact form submissions are retained for a period of 12 months from the date of receipt, after which they are permanently deleted. Server logs are retained for 90 days.
6. Data Protection Rights
Under Singapore's Personal Data Protection Act 2012 (PDPA), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw consent for the collection, use, or disclosure of your personal data
To exercise any of these rights, contact us at info@dentonbrook.com or call +65 6224 1890. We will respond to verified requests within 30 business days.
7. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
This website contains links to external websites (government agencies, veterinary associations). We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any external website you visit.
9. Changes to This Policy
This privacy policy may be updated periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the revised policy.
10. Contact
For privacy-related inquiries:
DentonBrook Pte Ltd
38 Purvis Street, #02-01
Singapore 188613
Email: info@dentonbrook.com
Phone: +65 6224 1890